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TERMS

Terms of Service

The rules for playing the game and using our website.

Last updated:

1. Acceptance

These terms apply to the game RAYCITY-M and the website raycitym.com. By creating an account, installing or playing the game you accept these terms and our privacy policy. If you do not accept them, please do not use the service.

These terms are an agreement between you and RaycityM ("we").

2. Player accounts

  • Players must be 13 years old or older.
  • You must give accurate information and you are responsible for everything that happens under your account.
  • Keep your username and password secret and do not let others use your account.
  • If you suspect unauthorised use, tell us immediately at [email protected].

3. In-game currency and items

  • In-game currency (such as Rain, Cash and RP) and all items have no real-world monetary value and cannot be exchanged for money.
  • You receive only a right to use them in the game; you do not own them. We may rebalance items or values for the fairness of the game.
  • The drop rates of loot boxes sold for real money or Cash are shown before you buy.

4. What is not allowed

  • Cheating, using cheat software or bots, or modifying the game's files or communications
  • Buying, selling or trading accounts, in-game currency or items for real money or anything of value outside the game (RMT)
  • Exploiting bugs or loopholes without reporting them
  • Disrupting the service or trying to access our systems without permission
  • Impersonating staff or other players

Penalties: depending on severity we may warn you, restrict features, suspend your account temporarily, ban it permanently, and remove items or currency obtained improperly, with nothing refunded.

5. Chat and community rules

  • No abusive, threatening, discriminatory or harassing language
  • No illegal or sexually explicit content, and no advertising or solicitation outside the game
  • Do not reveal other people's personal data
  • We store and review chat messages to enforce these rules and filter inappropriate words. You can block players in the game.
  • To report a player or content, write to [email protected] (see the Support page for details).

6. Purchases and refunds

  • Purchases made through the App Store or Google Play follow Apple's or Google's refund policy respectively. You must request refunds through that store.
  • If you paid but did not receive the item in the game, contact us with proof of payment at [email protected].
  • Items already used, or accounts suspended for breaking these terms, are not eligible for a refund from us.

7. Intellectual property

The game, its content, images, sounds and related trademarks belong to us or our licensors. You receive a personal, non-exclusive, non-transferable right to play the game under these terms. You may not copy, modify or use them commercially without permission.

8. Changes and discontinuation

We may update, change or discontinue all or part of the game, and will give reasonable notice where possible. We may suspend or terminate accounts that breach these terms.

9. Limitation of liability

The game is provided "as is". We work to keep it available but do not guarantee it will be free of interruptions or errors. To the extent permitted by law, we are not liable for indirect damages or data loss not caused by our fault.

10. Additional terms for the App Store and Google Play

  • This agreement is between you and us only, not Apple or Google.
  • Apple and Google have no obligation to provide maintenance or support for the app. For any problem, contact us at [email protected].
  • If the app fails to conform to a warranty, you may request a refund of the purchase price from the store according to its policy; other claims about the app should be made to us.
  • For iOS: Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
  • You confirm you are not located in a country subject to a U.S. government embargo or designated as a terrorist-supporting country.

11. Governing law

These terms are governed by the laws of Thailand and disputes are subject to the courts of Thailand.

12. Changes to these terms, and contact

These terms are effective from 27 October 2026. When we make significant changes we will tell you in the game or on the website; continuing to play after notice means you accept the updated terms.
RaycityM
Email: [email protected]